Title:  Records Manager

Job Purpose and Impact

The Records Manager plays a critical role in supporting and advancing the Global Records & Information Management (RIM) program. As an experienced individual contributor, you will collaborate with the Records & Information Management Center of Expertise (RIM COE) and cross-functional stakeholders to ensure compliance with legal and regulatory recordkeeping requirements. This role will report to the Director of Global Records & Information Management.

Key Accountabilities

• Lead and coordinate the global RIM Network of Records Coordinators, fostering engagement and consistency across regions.
• Contribute to mergers, acquisitions, divestitures, and joint ventures (MADJV) by providing RIM expertise and support.
• Develop and maintain global RIM policies, procedures, and best practices, ensuring alignment with legal and business requirements.
• Design and deliver training programs to build RIM awareness and capability across the organization.
• Serve as a primary resource for resolving complex RIM-related inquiries in collaboration with internal stakeholders.
• Monitor and analyze RIM controls, metrics, and reporting to assess program effectiveness and identify opportunities for improvement.
• Lead and support special projects focused on enhancing records and information management practices.
• Create and maintain detailed process documentation to support operational consistency and knowledge sharing.
• Drive continuous improvement initiatives, contributing to the evolution of RIM strategies and systems.
• Manage complex issues independently, escalating only the most critical matters as needed.
• Perform additional duties as assigned to support the broader goals of the RIM program.

Qualifications

Minimum Qualifications 

• Bachelor’s degree in a relevant field or equivalent professional experience.
• Minimum 4 years of experience in records and information management or a related discipline.
• Proficiency with records management technologies, including electronic records systems, document management platforms, and enterprise content management (ECM) tools.
• Experience with tools such as Versatile Enterprise (for physical records) and OpenText (for digital content lifecycle management).
• Strong understanding of electronic records management practices and experience collaborating with IT teams to implement RIM requirements.

Preferred Qualifications 

• Minimum 6 years of experience in a records and information management role, ideally within a large global organization.
• Certified Records Manager (CRM) or Certified Records Analyst (CRA), or eligibility to sit for certification exams.
• Exceptional communication and influencing skills, with the ability to engage effectively across all levels of the organization.
• Demonstrated ability to work independently, exercise sound judgment, and manage multiple priorities.
• Proven success in team-based environments and project execution.

External Applicant Information

This position is open to candidates located in the Minneapolis area.

The expected salary for this position is approximately $105,000 to $115,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal.