Title:  Team Manager - Global Travel & Expense Team

Job Purpose and Impact

We are seeking a highly skilled and experienced professional with strong business acumen and knowledge of the Travel and Expense function in the global Travel and Expenses team  with experience in operationalizing processes and has prior experience in implementing solutions such as Concur, Concur detect and effectively streamline and automate processes and bring best practices based on internal and external insights. Key responsibilities include managing the overall operational delivery and executing transformation roadmap, and partnering with cross-functional stakeholders to draw on synergies drive sustainable transformations across the travel and expense landscape.

Key Accountabilities

• Responsible for direct oversight of the Travel and Expense programs, owning and driving both the daily operations and the global strategy for the programs
• In depth understanding in SAP concur expenses and has subject matter expertise in driving concur deployment
• Drives collaborative relationships with key stakeholders to resolve issues, recognize opportunities, and drive continuous improvement using design-thinking and customer centric mindset
• Hands on experience in report building using cognos reporting tool and other analytical tools
• Driving  functional and business requirements for concur implementation and playing a  key role in the implementation of Concur, including system configuration, user training, and change management.
• Fraud detection and implementation of solutions such as Concur detect
• Resolution  of queries raised by team members and work closely with cross functional teams /project team /IT team for resolution
• Identify areas for improvement and suggest strategies to optimize expense reporting processes
• Stay updated on global policies, regulations, and best practices related to expense reporting and Concur
• Coaching the team and providing  ongoing support and troubleshooting for concur related issues  and strong accounting knowledge
• Has strong experience in ERP migrations and decommissioning activities and hands on experience on SAP and JDE
• Excellent people management skills
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor’s degree, or equivalent, in a related field with 12+ years of experience working in Travel & Expenses management.
• Subject matter expertise in SAP Concur and cognos reporting
• Strong stakeholder management experience and ability to interact with different levels of stakeholders
• Continuous improvement background and prior experience working on implementing Concur detect
• Prior people management experience managing large teams e
• SAP Concur certification is added advantage

Preferred Qualifications

• Indepth knowledge in SAP Concur Expense
• Exhibits high levels of judgment, innovation and creativity; is a critical thinker
• Excellent documentation and requirements analysis with experience developing and/or presenting business cases
• Strong hands-on experience in ERP such as SAP /JDE
• Ability to lead end to end concur implementation, testing and support project milestones